The Native Enablement Platform on ServiceNow.

Turn customer lifecycle events into personalized enablement that accelerates onboarding, increases product adoption, and improves customer retention.

Why PlatCore?

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Why ServiceNow Customers Choose PlatCore

Accelerate

Onboarding & Time to Value

25%

faster time to value vs. third-party LMS platforms.

“PlatCore has significantly accelerated our time to value, improved delivery efficiency by up to 25%, and given us the insights we need to drive more accountable customer engagements.”

~ Kyle Holetz, COO, Proven Optics

Personalize

Every Customer Journey Is Unique

30-40%

higher adoption with contextual, role-based learning.

"With access to ServiceNow user data, creating targeted training assignments is now quick and efficient. This greatly enhances the learning experience by ensuring easy access to the necessary content.”

~ Brittany Schmalz, Instruction Design and Training Leader, Confie

Automate

Turn Customer Events into Enablement

70%

reduction in Instructor Led Training time.

“With PlatCore, we've reduced instructor-led training time by 70% allowing more efficient and flexible learning.”

~ Dan Ellis, Operations Manager, AutomatePro

Grow

Increase Adoption, Revenue & Retention

83%

reduction in Total Cost of Ownership.

"Before PlatCore, training was fragmented across multiple systems and spreadsheets. Now, everything lives inside ServiceNow - automated, connected, and effortless to manage."

-MARIE JACKSON,
Learning & Development Lead, Townsville City Council

Trusted by Organizations Using ServiceNow to Accelerate Customer, Partner, and Employee Success.

Turn ServiceNow CSM
Into Your Customer
Enablement Engine.

ServiceNow Customer Service Management already manages your customer relationships. PlatCore activates them.

Combining ServiceNow customer data with intelligent enablement, organizations automatically educate customers, partners, and employees throughout every stage of the customer lifecycle.

The result is faster onboarding, greater product adoption, stronger customer success, and higher retention.

5 Reasons Your Enablement Should Be On ServiceNow

Explore PlatCore

AI Course Builder

Native ServiceNow Platform

Modern, User-friendly Learner Portal

Course Creation & Assignment

Assessments & Quizzes

Compliance & Certifications

Role-Based Dashboards and Reports

API Integrations

Responsive & Localized

World-class Customer Support

And more...

Enable Every Relationship on ServiceNow

PlatCore extends ServiceNow Customer Service Management (CSM) by automatically delivering the right enablement at the right moment. Using real-time customer data, workflows, and AI, organizations transform onboarding, product education, partner readiness, and employee enablement into measurable business outcomes.