Federal agencies are looking to ServiceNow as they seek to comply with the executive order that directs them to "transform the customer experience" and "rebuild trust." Beyond implementing a base ServiceNow platform package that may include the 'IT Service Management,' 'HR Service Delivery,' and other core modules, Federal agencies should look forward to phase two.
You may be thinking, my organization already fully leverages ServiceNow. There are a number of opportunities that can help you consolidate processes outside of the big modules by extending the NOW platform with third-party apps.
Phase two: What else am I leaving on the table?
The moment when you have finished adopting the main ServiceNow modules is when you should look to the ServiceNow app store, if you haven't already. This is also a perfect time to ask yourself if your agency is prioritizing a digital transformation of its learning management program (Compliance, Training, Education/Development).
PlatCore offers a native government LMS that helps you scale your digitalization project by connecting learning, people, functions and systems, all on a central platform. PlatCore LMS provides two unique benefits for Government Learning:
- World-class Security PlatCore LMS is the trusted and secure app helping government agencies deliver compliance training and more! PlatCore LMS inherits ServiceNow's security levels, including FEDRAMP, etc. In fact, many of the most secure Department of Defense and Civilian agencies trust PlatCore LMS today.
- Streamlined Compliance Learning plays a central role in the employee experience – but it also has a critical compliance component for government agencies. PlatCore LMS enables you to streamline employee training – as well as automate compliance training with learning workflows.
Examples from our customers:
- Learn how one government agency's use of Instructor-Led Training automation and notifications provided a nearly immediate ROI estimated at 400%.
- Learn how another customer requires course completion to gain access to sensitive systems.
While most learning systems take a minimum of 4-6 months to begin delivering training, with PlatCore LMS, many agencies see significant value within the first month. PlatCore LMS embeds learning into your existing ServiceNow workflows for an incredible time to value.
A native ServiceNow app, PlatCore LMS is helping government agencies leverage the NOW platform to streamline learning.
To learn more, watch this recent Federal Edition webinar or contact us.
